How fees work
The plan, the estimate and the insurance question, answered before you book.
How fees work
What a visit costs depends on your plan and on what your dentist finds at your exam. Here is how we handle each part.
Insurance we work with
We bill many PPO dental plans and send the claim for you. Whether we are in network depends on your plan, and we tell you before you book.
PPO and indemnity plans: we send the claim
DHMO plans: ask us, they work differently
Medicare and Medicare Advantage: ask us, dental coverage varies
Medicaid and CHIP: ask us and we will answer plainly
If you pay yourself
Without insurance you pay for your visit yourself, and we put the cost in writing before treatment starts. Financing is offered by third-party lenders. Approval and terms are set by the lender.
Receipts for reimbursement
If your plan repays you, we give you an itemized statement of your visit to send in. Your plan decides what it pays.
An estimate in advance
You can ask for a written estimate before any treatment, and we give one in advance to anyone paying without insurance. It lists the treatment, the visits it takes and the cost.
Ask when you book or at your visit
In writing, before treatment starts
Checking your benefits
Before your first visit our front desk looks up your plan's benefits and tells you what it says it covers. The plan's figure is the plan's, so we show you both.
What the first visit includes
A new-patient visit is an exam, X-rays if your dentist decides you need them, and a talk about what we found. You leave with a plan and an estimate for anything we recommend.
Exam and X-rays your dentist decides on
A written plan and estimate
An estimate is our written account of what we will bill. Your plan's final payment can differ, and we explain any difference before you pay.
A few more questions
What if my plan pays less than the estimate?
Your plan decides what it pays. We tell you the difference before you pay, and we go through the options with you.
Do you offer financing?
Financing is offered by third-party lenders. Approval and terms are set by the lender, and we give you the estimate first.
Who do I ask about my bill?
Our practice manager, Swati Khanna, and the front desk. Call us and we will go through it with you.
Ask for a written estimate
Tell us what you need and how you plan to pay, and we'll tell you what to expect before you book.